Customer Personal Information
We acknowledge that the customers of Arteastic will have to share certain information that are personal in nature and the customer can be identified with the same (Name, Email, mailing address, phone number, any information related to customer survey such as preferences). We, in Arteastic, are committed to safeguard such information and safeguard the privacy of our customers. We assure you that the information collected will never be used for any purpose other than listed below:
· To process your order
· To intimate you about various offers, discounts and other promotional events taking place on Arteastic
· Send you any other necessary notification (e.g. related to your user account)
· Internal record keeping
· Customer Survey, market research
· To improve our products and services
All the above information is protected against any unauthorised access by putting various physical, electronic and managerial procedures. Arteastic will never share the above collected information with any other third party without your permission or unless required by the law.
Arteastic offers two payment options to its customer. COD (Cash on Delivery) and Online Payment through Payment Gateway.
COD option is available for only a limited products. At the time of viewing the product, this information will be visible to you.
Arteastic supports online payment through its Payment gateway partner CCAvenue. CCAvenue offers all payment options like Net Banking, Debit cards/ Credit Cards, Wallets and UPI.
Immediately after you make a purchase, an invoice with your payment details and a unique payment ID will be sent to you. You pay through our secured Payment Gateway and all data is transferred through high level encryption technology. Arteastic does not keep any payment related information like bank account details or credit card details with itself. All such information is with the Payment Gateway CCAvenue which has an elaborate privacy and data protection policy in place. We guarantee your payments are 100% safe with us and the details are never shared with anyone during the payment process.
At the moment we are accepting only INR payments (within India) through our Payment Gateway partner. However, if you want to make payment through International cards/banks using foreign currency, you have to go through our ‘Send Enquiry’ form to place your order. You can indicate the ‘SKU No’ of the Product and the quantity you are interested in. We will contact you directly through email and organize for a Bank Transfer/any other mode of payment for your purchase.